FAQ Application process

The first impression counts! Here you will find important information about the application process, the required documents, the interview and the selection procedure.

Job search and Application

How do I apply for a job?
Both we and the environment would be grateful if you submit your application online using the application form.

 

What information should my application entail?
Consider your application as your personal business card and as an initial sample of your work.

 

Can several applications be submitted?
It is of course possible to submit several applications but please ensure that your profile matches the requirements of the vacant positions.

 

Is it possible to edit application documents which have been uploaded?
Yes. You can modify and add to your data and documents on the application platform at any time.

 

I have not received a confirmation e-mail – what should I do?
Have you already looked for the e-mail in your spam folder? Sometimes e-mails end up in your spam folder due to the various filters in place. Otherwise, our HR Team can be contacted on +41 (0)58 360 20 00 or by e-mail hrcmsach.  

 

Where do I find an overview of my applications?
In order to receive an overview of all jobs you have applied for, log in using your candidate profile and open the “My Profile” tab. Under “My active applications”, your applications are sorted by status (active, withdrawn, etc.).

 

No current position seems to match my skills. Can I submit an unsolicited application?
Our talent pool is at your disposal if no position is advertised on the Careers page which matches your interests. You can join our talent pool on the Careers page by creating a profile. In this respect, you will be asked to enter your personal data and experience. You also have the opportunity to upload your documents such as your CV or a covering letter. These data and documents are available to the recruitment team, so that you can be contacted by the recruiter in case a job which matches your profile becomes available.

 

I have forgotten my username or password. What can I do?
You can request a new password by e-mail. To do so, please click on “Forgot password” on the login page and follow the instructions. If, on the other hand, you have forgotten your username, please contact our HR Team (+41 58 360 20 00) who will be happy to help you.

 

How can I withdraw my application?
A candidate who has applied online can withdraw their application themselves on the careers portal. The application concerned can be withdrawn on the “My Profile” tab under “My active applications”.

 

How can I delete my candidate profile?
In order to delete your candidate profile from the careers portal, please first log in using your username and password. You will be shown the “Delete profile” option on the main page. Your registration and data will be permanently deleted. Any open applications can subsequently no longer be considered.

 

What happens to my personal data and documents?
We will only use your data for the application process. All of your documents will be automatically deleted after three months.

 

Who is the contact person for general questions about my application?
For general questions concerning your application, please contact our HR Team by e-mail (hrcmsach) or by phoning +41 58 360 20 00. If you have any questions about the details of the position in question, please get in touch with the contact person specified in the job advertisement. 

 

Selection & Interview

What does the typical application process entail?
When you apply for a job, our HR Team will receive your application documents. The next step involves this team analysing your skills and experience and comparing them to the requirements of the position you have applied for.

If we are impressed by your application, we will invite you to take part in an initial job interview – either in person or over the telephone. If the chemistry is right, we will meet again for a second interview, so that you can familiarise yourself with your future working environment. The decision will then be made and the next steps taken until the contract is signed.

 

I have sent off my application. About how long will it be until I hear from you?
Once you have applied for a job, you will receive an automatically generated e-mail confirming receipt of your application. As a rule, the recruitment process takes one to three months. However, this may also vary due to unforeseeable circumstances. You can view the status of your application in your profile at any time. If you have not yet received a reply from the recruiter, your application is still being considered.

 

Can I reapply after receiving a rejection?
We are continuously looking for new people, so don’t be discouraged by a rejection. The best thing to do is to subscribe to our “Jobmail” so you never miss another vacant position.

 

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