Privacy policy

Data protection is of utmost importance to us: We therefore collect and process your data in accordance with the statutory provisions, in particular the Swiss Federal Act on Data Protection (FADP) and the European General Data Protection Regulation (GDPR), as well as other statutory provisions in the field of electronic communications.

We collect data that you provide to us by using our website (e.g. filling out a contact form, subscribing to a newsletter) or from your visit to our website (e.g. IP address, cookies).

Amendments and updates to the privacy policy

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information. We will amend this Privacy Policy if changes in our data processes necessitate it.

Security measures

The precautionary measures we take to protect your data are state of the art. Nevertheless, we hereby point out that data transmission on the Internet (e.g. when communicating by e-mail) may be subject to security leaks. A complete protection of your data against unauthorized third-party access is not possible.

Responsible person / Data protection officer:

Responsible for this website:

CENDRES+MÉTAUX Ltd.
Bözingenstrasse 122
2501 Biel/Bienne
phone: +41 360 20 00
email address: webmaster@cmsa.ch

You can reach our Data Protection Officer at:

CENDRES+MÉTAUX Holding Ltd.
Attn. of  the Data Protection Officer
Bözingenstrasse 122
PO box
2501 Biel/Bienne
email address: privacy@cmsa.ch

Access data and log files

We collect data from each access to the server on which this website is hosted (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, transferred data volume, notification of successful access, browser type and version, the user's operating system, referring URL (the previously visited page), IP address and the requesting provider.

Log file data is stored for a maximum period of 7 days due to security reasons (e.g. to investigate abuse or fraud) and is then deleted. Data for which further storage is necessary for the purpose of evidence are excluded from deletion until the incident in question has been resolved.

Cookies

Our website uses cookies. Cookies are data, that are transferred from our web server or third party web servers to the user's web browser in order to be stored there for future retrieval. Cookies can be small files or other kinds of data storage.

We use "session cookies", which are only stored on our website for the duration of your current visit. A session cookie stores a randomly generated unique identification number, a so-called session ID. Furthermore, each cookie contains data about its origin and the storage period. Such cookies cannot store any other data. Session cookies are deleted when you have ended the use of our website for example by closing your browser.

In some cases, cookies serve security purposes or are necessary for the operation of our website (e.g. to display the website) or for saving the users choice when confirming the cookie banner. Moreover, we use cookies for range measurement and marketing purposes. Our technology partners may use cookies for the same purposes.

Please note that third parties (e.g. advertising networks and external service providers such as Web Traffic Analysis Services) may also use cookies that are beyond our control. These cookies might be analysis/performance cookies or targeting cookies.

If you prefer not to have cookies stored on your computer, please deactivate the corresponding option in your browser settings. Stored cookies can be deleted in your browser settings. The deactivation of cookies can lead to functional limitations of our website.

Google Analytics

On our website, to accommodate our legitimate interests (i.e. interest in the analysis, optimisation and commercial operation of our website), we use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies. The information generated by cookies about your use of our website will generally be transmitted to a Google server in the United States, where it will be stored.

On our behalf, Google will use this information in order to evaluate your use of our website, to prepare reports on website activity and to provide other services to us in connection with website and internet usage. From the processed data pseudonymous user profiles of the users may be created.

IP anonymization is activated directly on our website and cannot be modified by the user. This means that your IP address will be abbreviated by Google while still located in the member states of the European Union or other contracting states to the Agreement on the European Economic Area. In exceptional cases only, your full IP address will be transmitted to a Google server in the USA and be abbreviated there.

The IP address transmitted from your browser in the context of Google Analytics will not be matched with other data held by Google. Users can prevent the transmission of IP address by deactivating storage of cookies by adjusting their browser settings accordingly.  In addition, users can prevent Google from collecting the data generated by cookies and related to their use of the online service as well as prevent Google from processing such data by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout.

Further information on the processing of data by Google as well as information on options for settings and appeals can be found on the Google website: www.google.com/intl/en/policies/privacy/partners („How Google uses information from sites or apps that use our service“), policies.google.com/technologies/ads („How Google uses cookies in advertising“), adssettings.google.com/authenticated („Manage information Google uses to display advertisements to you“).

Online appearances in social media

We maintain online a presence on social networks and platforms in order to communicate with our active customers, interested parties and users in order to inform them about our services. When accessing the respective networks and platforms, the terms and conditions as well as the Privacy Policy of the respective provider will be applicable.  Unless otherwise specified in our Privacy Policy, we process your data to generate reports on interaction with our posts.

Integration of third-party services and content

The following description provides an overview of the third party providers engaged and linked by us as well as their contents, along with links to their data protection policies, which contain further references to the processing of data and, in some cases already mentioned here, possible appeals (opt-outs):

Google Maps

Our website uses Google Maps to display a sitemap. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The terms of use for Google Maps can be found under terms of use for Google Maps. Detailed information can be found in the google.ch Privacy Centre: Transparency and options as well as Data Protection Regulations.

Privacy Policy: https://www.google.com/policies/privacy
Opt-Out: www.google.com/settings/ads/.

YouTube

Our website uses YouTube videos for training, product information and promotional purposes. These YouTube videos are embedded in the website. YouTube videos are operated by the "YouTube" platform of the third party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Privacy Policy: policies.google.com/privacy
Opt-Out: adssettings.google.com/authenticated.

Google+

Google+ functions are integrated in our website. These features are offered by the third party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you are logged in to your Google+ account, you can link the contents of our pages to your Google+ profile by clicking the Google+ button. This allows Google to assign the visit on our pages to your user account. We would like to emphasize that, as the provider of these websites, we do not have any knowledge of the content of the transferred data or its usage by Google+.

Privacy Policy: policies.google.com/privacy
Opt-Out: adssettings.google.com/authenticated.

LinkedIn

As a part of our online service, we use the marketing functions (so-called "LinkedIn Insight Tag") of the LinkedIn network. The third party provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you access one of our pages that contains LinkedIn features, a connection to the LinkedIn servers is initiated and LinkedIn will be notified of your visit to our website with your IP address. Using the LinkedIn Insight tag, we can analyse the success of our campaigns on LinkedIn or determine the user’s target groups based on their interactions with our online services. If you are a registered user of LinkedIn, it is possible for LinkedIn to associate your interactions with our online services to your user account. Even if you press the LinkedIn "Recommend" button and are logged into your LinkedIn account, it is still possible for LinkedIn to associate your visit to our website with you and your user account.

Privacy Policy: www.linkedin.com/legal/privacy-policy
Opt-Out: www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Twitter

Our website may integrate features of the Twitter service or platform respectively ("Twitter"). Twitter is a service provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The features include the display of our content on Twitter, on our online services, the link to our profile on Twitter and the possibility to interact with the content and functions of Twitter, as well as to measure whether users access our online offer via the advertisements we place on Twitter (so-called conversion-tracking).

Privacy Policy: twitter.com/de/privacy
Opt-out: twitter.com/personalization

XING

We use features of the XING network. The third party provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. Each time you access one of our sites that contains Xing features, you will be establishing a direct connection to the Xing servers. To the best of our knowledge, personal data will not be stored by Xing. In particular, no IP addresses will be stored and no user patterns evaluated.

Privacy Policy: www.xing.com/app/share
Opt-out: nats.xing.com/optout.html

SurveyMonkey

We use features of the online service SurveyMonkey in order to obtain answers to questions we submit to third parties as well as to consolidate them. The third party provider is SurveyMonkey Inc., 1 Curiosity Way, San Mateo, California 94403, USA. When answering questions through this feature, a direct connection to the SurveyMonkey server is established.

Privacy Policy: https://de.surveymonkey.com/mp/legal/privacy-policy
Opt-out: help.surveymonkey.com/articles/en_US/kb/opt-out

Newsletter

The following remarks inform you about the content of our newsletter as well as about subscription, mailing and statistical evaluation procedures and your rights to appeal against them. By subscribing to our newsletter, you agree to the delivery and procedures described.

Content of the newsletter: We only mail newsletters, e-mails and other electronic notifications containing promotional content (hereinafter referred to as “newsletter”) with the consent of the recipient or legal permission. To the extent that the content of the newsletter is specifically described at registration, this content is decisive for the scope of your given consent. Moreover, our newsletters contain information about our offers and our company.

Double-Opt-In and Logging: The subscription to our newsletter takes place in a so-called double opt-in procedure. This means that after subscribing you will receive an e-mail asking you to confirm your subscription. This confirmation is necessary in order to ensure that no one can register with external e-mail addresses. The subscriptions to the newsletter are logged in order to be able to provide evidence of the subscription process according to the legal requirements. This includes storing the login and confirmation date as well as the IP address.

Termination/Revocation: As a newsletter subscriber, you can cancel your subscription to our newsletter anytime. You can find a link to unsubscribe from the newsletter at the end of each newsletter. By unsubscribing from the newsletter, your data will be deleted, unless their preservation is legally required or justified, in which case their processing is limited only to these exceptional purposes. In particular, we may store the unsubscribed email addresses for up to three years before deleting them in order to verify a previously given subscription/consent. The processing of these data is limited to the purpose of a possible protection against claims. An individual request for deletion is always possible, provided that it is confirmed that consent existed at the time of the subscription.

Data storage period

Your data will only be processed and stored for as long as the specified purpose requires. You can exercise your right to deletion anytime. To do so, contact privacy@cmsa.ch.

Information, adjustment and deletion of data

You have the right to receive free information about your personal data, their source and recipient as well as the purpose of the data processing. You also have the right to amend and delete the data anytime. In this regard and for further questions on the subject of personal data, you can contact us anytime at privacy@cmsa.ch.

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